Loyalty Program frequently asked questions
This is our way of showing our appreciation. You’ll earn points for activities on our site, like referrals and purchases. You can use them to earn discounts off purchases, so the more you collect the more you save.
Anyone with an account is automatically enrolled.
You can earn points for all sorts of activities, including referring friends, and making purchases. To see all the ways you can earn points visit the loyalty program page https://paul-rich.com/pages/rewards.
Your point balance is on the top of the loyalty program page https://paul-rich.com/pages/rewards
You can use your collected points to apply the discount by redeeming your collected points for rewards here https://paul-rich.com/pages/rewards cannot be combined with other coupon codes.
No. Go ahead and earn as many as you can!
***Approved:** These points can be redeemed on rewards immediately* **Pending:** These points are need to be verified before you can redeem them. This typically applies to purchases and referrals* **Cancelled:** These points will not be added to your account. For example, this will happen if you cancel a purchase (the points will change from pending to cancelled).
Your pending points will become cancelled and will be removed from your account.
You, or someone you referred, cancelled or returned a purchase.
It can sometimes take a few minutes for us to process your activity and provide your points.
If you no longer wish to earn points, please contact us and ask to be unenrolled. We'll unenroll you and you will lose any points you have accrued.
Just contact us and we'll re-enroll you. However, your point total will begin from zero.
Please visit the contact us page https://paul-rich.com/pages/contact-us
Yes, your points expire 12 months from issue date.
Your points will usually update within 14 days.
Yes, you can have multiple accounts but the point will not be transferable between accounts.
Yes, (1) voucher can be used per order and cannot be combined with other discount codes. In Cart Value $ Voucher Restriction:$20 Voucher (Orders Over $99)$40 Voucher (Orders Over $199) $60 Voucher (Orders Over $299)$80 Voucher (Orders Over $349)$100 Voucher (Orders Over $399)
*Points are earned by completing ways to earn actions.*Tiers are based on 12 months spend and may change depending on your activity.
Terms & conditions avalible here